These Terms of Service (“Terms”) govern access to and use of the RedDot website and any enquiry, consultation or preliminary information provided through the website. “RedDot”, “we”, “us” or “our” refers to the RedDot business operating this website.
These Terms are not a final merchant processing agreement, acquiring agreement, EMI agreement or regulated financial services agreement. Any approved service relationship may require separate contracts, onboarding, pricing schedules, compliance documents and partner terms.
1. Eligibility and business use
The RedDot website is intended for business users only, including Forex brokers, CFD platforms and other commercial operators seeking payment acceptance infrastructure. By using the website, you confirm that you are acting for business purposes and have authority to submit information on behalf of the relevant company.
2. Services overview
RedDot may provide access to, or help coordinate, payment acceptance infrastructure including classic banking rails, EMI solutions, client-name account structures, virtual IBAN-related flows, crypto-related payment options, KYC and No-KYC flows, routing concepts, reconciliation support and related operational assistance.
Service availability is not guaranteed. Any solution is subject to merchant review, geography, business model, licensing status, transaction type, payment method, risk profile, partner approval, banking or EMI requirements and applicable law.
3. No universal approval or performance guarantee
RedDot does not guarantee approval by any bank, EMI, processor, acquirer, payment partner or other third party. RedDot does not guarantee uninterrupted availability, acceptance rates, settlement timelines, chargeback outcomes, account opening, transaction limits, No-KYC availability, specific corridors or continued access to any payment rail.
4. Merchant obligations
You agree to provide accurate, complete and current information during enquiries, review, onboarding and ongoing operations. You are responsible for your products, services, customers, marketing claims, regulatory status, licences, websites, customer disclosures, refund policies, chargebacks, disputes, taxes and compliance with laws applicable to your business.
You must not use RedDot or any related payment flow for fraud, money laundering, sanctions evasion, terrorist financing, illegal gambling, unauthorised financial services, consumer deception, prohibited goods or services, or any activity prohibited by law or by relevant banking, EMI, processor, card scheme, crypto, compliance or payment partner rules.
5. KYC, No-KYC, AML and risk controls
KYC and No-KYC references describe possible operational flows and do not mean that legal, compliance, fraud, sanctions, AML, KYB, transaction monitoring or partner controls are removed. No-KYC availability may be limited by jurisdiction, transaction type, amount, payment method, risk profile, partner policy and applicable law.
RedDot and its partners may request documents, conduct screening, impose limits, reject merchants, suspend flows, hold settlement, request additional information or terminate access where required for compliance, risk management, partner requirements or legal reasons.
6. Third-party providers
Some services may be provided by banks, EMIs, processors, acquirers, crypto providers, compliance vendors or other third-party partners. Your use of those services may be subject to separate terms, onboarding decisions, fees, policies and privacy notices. RedDot is not responsible for third-party acts, omissions, outages, declined applications, limits or policy changes.
7. Website content
Website content is provided for general business information only. It is not legal, financial, regulatory, tax, investment or compliance advice. You should obtain independent professional advice before relying on any payment structure, market expansion plan, KYC or No-KYC flow, banking arrangement or regulated activity.
8. Fees and commercial terms
Any fees, reserves, settlement periods, rolling reserves, setup costs, minimum volumes, chargeback fees, FX fees or other commercial terms must be agreed separately in writing. Website statements do not create binding pricing or service commitments.
9. Intellectual property
The RedDot name, logo, website design, text, graphics and related materials are owned by or licensed to RedDot. You may not copy, reproduce, modify, distribute, scrape or reuse website materials without prior written permission, except as allowed by law.
10. Confidentiality
Information shared during enquiries or commercial discussions may be confidential. You agree not to disclose non-public RedDot proposals, partner information, pricing, routing details or operational structures without written permission.
11. Limitation of liability
To the maximum extent permitted by law, RedDot will not be liable for indirect, incidental, special, consequential, punitive or exemplary damages, loss of profits, loss of revenue, loss of business, loss of data, reputational harm, declined transactions, partner decisions, regulatory action, payment delays or unavailable payment rails arising from website use or preliminary discussions.
12. Indemnity
You agree to indemnify and hold RedDot harmless from claims, losses, costs, liabilities and expenses arising from your business activities, inaccurate information, breach of these Terms, regulatory non-compliance, customer disputes, chargebacks, fraud, prohibited activity or misuse of any payment infrastructure.
13. Changes
We may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date. Continued use of the website means you accept the updated Terms.
14. Governing law and contact
Unless a separate written agreement states otherwise, these Terms are governed by the laws applicable to the RedDot operating entity responsible for the relevant commercial relationship. Questions, notices and service enquiries should be sent to [email protected]. Registered company details and jurisdiction-specific terms may be provided during onboarding or in a separate written agreement.